We Put Our Customers’ Happiness
Above All Else

We Are Sticklers For Showing Up On Time
No Matter What It Takes

Punctuality is non-negotiable for us, and we enforce it rigorously. We hold ourselves and our employees to the highest standards, believing that being five minutes early is being on time, being on time is being late, and anything beyond that is simply unacceptable.

To uphold this commitment, we have a strict no-excuse policy. If, by any rare instance, our team is late outside of the two-hour window, there are consequences. We value our customer’s time and never want to waste it.

Crystal-Clear Communication To Keep You Informed

Right from the initial contact, we believe in transparent and straightforward communication. We work around our customers’ preferred times, and in case of unforeseen circumstances like weather, we promptly inform the homeowner and collaborate to find an alternative schedule.

Honesty is at the heart of our communication approach. We never push unnecessary products or services; instead, we provide genuine recommendations that align with the homeowner’s needs.

Throughout the process, we maintain an open line of communication through various channels — email, text, and phone calls —to confirm appointment details and provide project updates. Plus, we offer a 24/7, 365-day after-hour call center to ensure no call goes unanswered, underscoring our commitment to keeping you well-informed throughout the project.

Kind, Courteous, & Understanding. That’s The Ameritech Way

“Kind, Courteous, & Understanding. That’s The Ameritech Way” is not just a slogan but a deeply ingrained value within our company culture.

Every customer, regardless of the project’s size, receives our comprehensive welcome packet featuring our contact information and details about our company. We’ll never treat a homeowner differently based on the amount of money they are spending with us.

Our employees are trained  to be courteous, appearing clean and tidy in proudly worn company uniforms. From a courtesy knock upon arrival to a thorough site clean-up at the end of the day, we go the extra mile to ensure that our presence is considerate, respectful, and minimally disruptive to homeowners and their surroundings.

Easy-To-Understand Pricing Without The Gimmicks

We believe in complete transparency when it comes to pricing, so we provide a clear, detailed breakdown of the work to be undertaken.

It’s not just about being honest; it’s about creating a positive, trustworthy experience  for our customers.

We go the extra mile to ensure that our pricing is comprehensible, avoiding hidden costs and useless jargon. Our payment terms are often flexible, and we’re able to work within various budgets thanks to our financing partners.

We simply present the pros and cons of all the different options and let homeowners make the final call.

Thorough Inspections & Long-Term Solutions

We leave no room for oversight or error in our projects . To make this happen, we insist on a minimum of two team members involved in the clean-up process and post-job inspection, ensuring meticulous attention to detail.

Leveraging cutting-edge technology, such as Company Cam, we capture comprehensive images and videos of every aspect of a roof or siding, allowing us to provide accurate and detailed quotes.

We adhere to a rigorous inspection guideline worksheet and demand that every technician follow it precisely to guarantee a comprehensive assessment. Plus, we have stringent requirements for capturing specific components of a home through pictures and videos, ensuring that we have a clear record for reference whenever needed.