From First Contact, Our Focus Is On YOU
From Your First Phone Call With Us Our
Focus Is Where It Should Be – On YOU
And It Stays There Even After
The Job Is Finished
High winds. It’s a part of life in South Jersey.
And when Nicole stepped outside that day to see the damage to her home – let’s just say she wasn’t happy.
However, after hiring Ameritech Services to repair her home siding, she was thrilled.
“We just had siding work done, so happy we went with this company.”
We provide outstanding customer-focused siding repair services. You’ll notice the difference with Ameritech from the first time you call us.
Your First Contact With Us
After wind damage caused problems for Nicole, she found herself in the market for a siding repair contractor.
“It was a siding repair from wind damage.”
From the moment Wendy answered her call, Nicole felt she would get exactly the help she needed.
“The first person I was in contact with was Wendy, who was professional, courteous, and helpful every step of the way. Even when there was confusion on my part, she provided exceptional customer service and was so patient and understanding.”
When you call Ameritech, we aim to find out what you need and how we can help. We’re focused on you from start to finish.
Personable, Yet Informative Consultations
After Nicole talked to Wendy and went over the details of what she needed and was looking for, a consultation was in order.
Nicole next met Tim Cole.
And she had a lot of questions for him.
Tim took his time and explained everything in detail, providing Nicole with everything she needed to know to make the right decision about her home.
“Then we met with Tim Cole, who came to the home and gave us a very detailed explanation for all of our many questions. He took time to explain all the aspects of the work we needed done in terms we understood.”
Focusing on you, our valued customer, means a consultation you can trust. You’ll know what we’re doing and how much it will cost.
We operate ethically and do things the right way.
That includes providing excellent customer service, a strong warranty, and fantastic exterior home remodeling results.
Assisting With Your Insurance Claim
Nicole didn’t have a lot of experience with the insurance claim process.
If you’re lucky, you usually don’t.
Tim has experience working with insurance companies, so he helped Nicole communicate with her insurer to ensure a smooth process.
“He also contacted the insurance company and adjustors several times to make sure the scope of work was covered and done. He continued to work with us throughout the project and saw everything through.”
Tim had to stay in contact with Nicole’s insurance company. The project details had changed, and Tim didn’t want anything to slip through the cracks that would leave Nicole in a tough spot.
“He had to go back to the insurance company as the scope of work had changed, and was able to get that covered as well.”
Nicole noticed Tim’s approach and how he worked with her. She truly appreciated his commitment to her project.
“He also had excellent customer service, and we would like to work with him in the future if we decide on any renovations.”
If there’s something we can do to help, within reason, we usually strive to do so.
Again, at Ameritech, we’re customer-focused.
An Added Touch
While pre-production had been so amazing, Nicole still needed her siding repaired.
And when Jared was finished, she was in awe!
“Lastly, I just wanted to mention Jared, who came out and did outstanding work. He also explained everything to us and even gave me tips and tricks on the existing siding so that it matched the new siding he put in.”
Our craftsmen are not just handy with a hammer – they also answer any questions and share tips.
Delivering Fantastic Results
After all was said and done, Nicole loved the job done to repair her home’s siding.
“The new siding looks fantastic, and he informed me of some roof issues to make sure that we do not have problems in the future. His work ethic was amazing, and we couldn’t be happier with the way everything turned out.”
Whether it’s your initial phone call with us or sharing information you might find useful even after installation, we’re dedicated to customer satisfaction.
So, whether you need siding repairs or other exterior home remodeling services in South Jersey and you want a contractor focused on your remodeling or repair goals, contact Ameritech Services to schedule an appointment.